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How does Apple privacy changes affect your business?

Written by James Brater | Feb 9, 2024 12:32:21 PM

If you've been in the digital marketing game, I am sure you've heard about Apple's latest privacy changes. You might be wondering, "How do these changes affect my business?" Well, you've come to the right place as we'll unpack Apple's moves in the name of privacy and explore how they can impact your email marketing efforts.

Grab a pen and paper, settle in, and take some notes about the world of email privacy and Apple's role in it.

Apple's privacy crusade: What's this all about?

First things first, Apple has always been an advocate for user privacy, and with the release of iOS 15, they've taken things up a notch. One of the significant changes revolves around email tracking and how it affects your email campaigns, marketing efforts and overall business.

Email privacy: the new normal

Email marketing has long relied on tracking pixels and read receipts to gather data on how subscribers interact with emails. These little pixel tags tell senders when an email is opened and even where it's opened. But Apple's Mail app has now started to block these tracking pixels by default.

What's changing?

  • Hidden IP addresses: Apple now hides IP addresses, making it challenging to identify the recipient's location.
  • Email open tracking blocked: Email marketers can no longer reliably track when an email is opened.
  • Mail privacy protection: The new feature in Apple's Mail app also loads remote content privately, making it tough to determine whether the email was opened or not.

The impact on email marketing

What does this mean for your email marketing strategies? Well…

1. Reduced open rate accuracy: With email opens no longer reliably trackable, you might see a drop in your open rates. This could affect your perception of how engaging your email content is.

2. Incomplete subscriber data: The hidden IP addresses can make it harder to gather location data on your subscribers, which might affect your geographically targeted campaigns and the segmentation strategy.

3. List management challenges: The reduced tracking capabilities can make list management more challenging. You might not be able to automatically remove inactive subscribers as easily, potentially affecting your email list's health and sender reputation.

4. Personalisation: Personalisation strategies that rely on knowing when an email is opened, like sending follow-up emails or promotions, may need to be rethought affecting the automation of your campaigns.

 

Adapting to the changes

The good news is that while Apple's privacy changes do pose challenges, there are ways to adapt and continue to run effective email marketing campaigns.

1. Focus on quality content: Instead of relying solely on open rates, focus on delivering valuable and relevant content that encourages subscribers to engage.

2. Diversify your metrics: Look at other metrics, like click-through rates, conversion rates, and overall ROI, to measure the success of your campaigns.

3. Reevaluate list management: With reduced open tracking, it's more important than ever to clean your email list regularly and engage with your subscribers.

4. Embrace multi-channel marketing: Diversify your marketing efforts beyond email. Combine it with other channels like social media, SMS, or content marketing to reach your audience.

Privacy vs. Marketing

Apple's commitment to user privacy is commendable, and as businesses, we need to respect and adapt to these changes. However, it's essential to strike a balance between user privacy and marketing needs.

1. Transparency: Be transparent with your subscribers about how you use their data. Transparency builds trust, and subscribers are more likely to engage with businesses they trust.

2. Quality over quantity: Instead of sending a high volume of emails, focus on sending fewer, more relevant emails. This approach not only respects user privacy but also increases engagement keeping your active subscriber’s list increasing.

3. Consent: Ensure you have proper consent from your subscribers to send them marketing emails. Clear opt-in processes can help avoid privacy-related issues.

While Apple's privacy changes may shake up the email marketing world, they're ultimately a reminder of the importance of respecting user privacy. As business owners and marketers, we need to adapt to these changes, find new ways to measure success, and focus on providing value to our subscribers.

Remember, email marketing is still a powerful tool, and by adapting to the evolving landscape, you can continue to build strong relationships with your audience. It's all about finding the right balance between privacy and marketing, and with a bit of creativity, your business can thrive in this new era of email privacy.